I recently purchased online the Stealth vacuum from these guys. Due to no fault of their own there was a hiccup with delivery to my home on Phillip Island VICTORIA. Fantastic Customer service by Stef. She pursued the delivery company and kept me informed of what was happening.
The vacuum itself when it arrived is everything that was promised. I run a small cleaning business and rely on a good quality vac to take care of a golf club and an RSL that I clean. It is handling those jobs with ease. Plus because the machine is so light I am finding that my RSI in my arm and my back pain is improving!! WIN WIN 😁
I thoroughly recommend this company to deal with. I took a gamble as I am in Victoria but it paid off. I was determined to do business with an Australian owned company. They deliver what they promise with exceptional customer service. Thanks to everyone at XO2 and in particular Stef! I will definitely be dealing with you further in the future."
Mardi Lloyd, Commercial Cleaning Contractor, Phillip Island, Victoria.
Fast Free Shipping Australia Wide
Minimum order value applies. Orders placed before 2pm AEST dispatched same day!
Get what you want
The lowest backorder rate and biggest stock holdings.
Fast
Quick, reliable and safe shipping services.
With accuracy
Industry leading correct order rate and accuracy.
And love (XO)
Enjoy the care and personal touch XO2 provides.
Please click on your region below for shipping details...
South East Queensland
Same or next day delivery to: Brisbane, Gold Coast, Tweed Heads, Toowoomba, Ipswich, Sunshine Coast and everywhere in between.
Orders over $99: Free shipping
Orders under $99: Calculated based on your postcode and your order's weight and size.
Central Queensland
2-5 day delivery to: Gympie, Gladstone, Hervey Bay, Maryborough, Bundaberg and Rockhampton.
Orders over $99: Free shipping
Orders under $99: Shipping costs are simply passed onto you based on your postcode and your order's weight and size.
Regional Queensland
Orders over $300: Free shipping
Orders under $300: Calculated based on your postcode and your order's weight and size.
How to discover the shipping arrangement for your area.
Step 1. Add the items you need to your shopping cart.
Step 2. Add your postcode on the checkout page and click apply.
New South Wales
Orders over $99: Free shipping
Orders under $99: Calculated based on your postcode and your order's weight and size.
Regional New South Wales
Orders over $300: Free shipping
Orders under $300: Calculated based on your postcode and your order's weight and size.
How to discover the shipping arrangement for your area.
Step 1. Add the items you need to your shopping cart.
Step 2. Add your postcode on the checkout page and click apply.
Melbourne Metro
2-3 day delivery to: Melbourne, Geelong, Mornington
Orders over $99: Free shipping
Orders under $99: Calculated based on your postcode and your order's weight and size.
Regional Victoria
Orders over $300: Free shipping
Orders under $300: Calculated based on your postcode and your order's weight and size.
How to discover the shipping arrangement for your area.
Step 1. Add the items you need to your shopping cart.
Step 2.
Add your postcode on the checkout page and click apply.
Canberra Metro
1-4 day delivery to: Canberra
Orders over $99: Free shipping
Orders under $99:
Calculated based on your postcode and your order's weight and size.
Regional ACT
Orders over $99: Free shipping
Orders under $99: Calculated based on your postcode and your order's weight and size.
How to discover the shipping arrangement for your area.
Step 1. Add the items you need to your shopping cart.
Step 2.
Add your postcode on the checkout page and click apply.
Adelaide
4-6 day delivery to: Adelaide
Orders over $300: Free Shipping
Orders under $300: Calculated based on your postcode and your order's weight and size.
Regional South Australia
Orders over $300: Free shipping
Orders under $300: Calculated based on your postcode and your order's weight and size.
How to discover the shipping arrangement for your area.
Step 1. Add the items you need to your shopping cart.
Step 2. Add your postcode on the checkout page and click apply.
Perth
4-7 day delivery to: Perth and Fremantle
Orders over $300: Free shipping
Orders under $300: Calculated based on your postcode and your order's weight and size.
Regional Western Australia
5-7 day delivery
Orders over $500: Free shipping
Orders under $500: Calculated based on your postcode and your order's weight and size.
How to discover the shipping arrangement for your area.
Step 1. Add the items you need to your shopping cart.
Step 2. Add your postcode on the checkout page and click apply.
Hobart
5-7 day delivery to: Hobart, Launceston, Devonport, Ulverstone and Burnie.
Orders over $300: Free shipping
Orders under $300: Calculated based on your postcode and your order's weight and size.
Regional Tasmania
Orders over $500: Free shipping
Orders under $500: Calculated based on your postcode and your order's weight and size.
How to discover the shipping arrangement for your area.
Step 1. Add the items you need to your shopping cart.
Step 2. Add your postcode on the checkout page and click apply.
Darwin
7-10 day delivery to: Darwin.
Orders over $500: Free shipping
Orders under $500: Calculated based on your postcode and your order's weight and size.
Regional Northern Territory
Orders over $500: Free shipping
Orders under $500: Calculated based on your postcode and your order's weight and sizes.
How to discover the shipping arrangement for your area.
Step 1. Add the items you need to your shopping cart.
Step 2. Add your postcode on the checkout page and click apply.
New Zealand, Pacific Islands, Rest Of World
We'll work with your chosen freight forwarder to get your order delivered to you ASAP.
How to place an export order.
Step 1. Add the items you want to your cart and checkout.
Step 2. Select Pickup (from our Burleigh Heads HQ) as your shipping address.
Step 3: Complete your order with payment.
Step 4: We will let you know when your order is ready for pickup, which will be lightning fast!
Step 5: Give your forwarding agent all the details of your order and our pickup address... 42 Junction Road, Burleigh Heads QLD 4220, Australia.
Step: They will pick it up from us and ship it to you :)
Easy to use website and great delivery time!!
Will Definitely use again."
Leasa
Excellent service. I placed my order on the website and it was delivered same day."
Matt Maguire
Ain't no mountain high enough, ain't no valley low enough...
We realised a while ago that shipping was getting in the way of us and you. So... we removed the problem! Now 94% of XO2 orders receive free shipping.
We are so proud of our shipping policies and our teams commitment to fast free shipping. We are on a mission to get your order to you fast and free! We want you to say WOW!
We also like to buy a lot of things online, so we know the importance that shipping plays in today's world. The fact is, no one likes paying for shipping! That is why we have the best shipping policy in our industry, in Australia. We not only offer free shipping rules throughout ALL of Australia, but we are continually dropping our minimum order amounts to make them more easy for you to meet. This is only possible because of you and the support and subsequent growth we are experiencing. The shipping companies are starting to respect us with lower rates and better offers. We simply pass these onto you as part of our partnership with you :)
We want you to know that we DO NOT make profits from shipping and we DO NOT inflate our prices to cover shipping costs. There is no silly business going on with our shipping policies and there are no traps. Free is free, it is just part of how we show you how much we value your partnership.
For answers to frequently asked questions about our shipping services visit XO2's FAQ page.
Delivery Times
Due to the enormous size of Australia, delivery times vary. You can view estimated delivery times in the above section or you can add the products you want to your cart, add your delivery postcode, and boom... times are displayed.
Considerations:
• Weekends and public holidays don't count. Estimated delivery times are in business days.
• If you place your order by 2pm AEST, we'll dispatch it the same day. If you order after 2pm AEST, there is a possibility that it won't get dispatched until the next business day. The time starts ticking for our shipping partners as soon as we dispatch!
• Delivery times and our 2pm commitment is based on the products you require being in stock. But that is cool because we stock nearly every item displayed on our store, in large numbers! If you require a special order item, or in the unlikely even that a stock item is out of stock, we will move heaven and earth to get it to you asap, or if you need it now, we might be able to offer you a substitute.
Order Status & Tracking
You can check the status of your order and track any dispatched orders from your My Account page when logged in. You will also get an email with a tracking link when your order has been dispatched.
Dangerous Goods
At XO2, we value integrity and honesty. So we declare dangerous goods as they are and should be and we provide our shipping partners with the necessary paperwork. We just want you to receive you order safely and we also want to keep the roads, depots, vehicles and drivers safe too.
Dangerous Goods items consist of aerosols, solvents, alcohols, oils, concentrated acids and alkalines.
Depending on the situation, we may split Dangerous Good/s items off the original consignment and send them separately. This is to get the majority of your order to you faster, as DG carriers are slower. It will not effect our picking, packing and dispatch times though.
Thanks XO2 A Team!
Thanks to our killer warehouse team, our delivery speed and accuracy is leading the industry. XO2 customers expect and get fast efficient delivery of a range of over 2500 cleaning and washroom products throughout Australia.
What the secret to being free, fast and accurate?
• An incredible team
• Stocking heaps of everything we supply
• Cutting edge warehouse management and logistics systems
• Working with Australia's best freight providers