Coronavirus (COVID-19) Infection Control and Prevention

Here is a 4 step hygiene action plan that you can execute in your facility to prevent and control Coronavirus and influenza. The following information is focused on helping those who are involved with facilities affected by the virus. This advice is aimed at the environmental control level of facilities that have had an infected person or suspect victim in their facility.
5 August, 2020 by
Coronavirus (COVID-19) Infection Control and Prevention

So how can we as business owners, facility managers and cleaning team members reduce or even eliminate the spread of novel coronavirus (COVID-19) and seasonal influenza in the buildings we look after?

How can we help to make staff, clients, visitors and guests safe and protected?

What's your infection control and hygiene action plan and will it protect you?

In this article, we cover simple ways you and your cleaning teams can become an important part of the solution when the flu season starts or when the threat of a pandemic is present.

Your hygiene plan and commitment to take action is very important and may save lives. Whether your facility is a hotel, theme park, school, office building, retail store, gym, shopping centre or anywhere else, at this very important time please make hygiene a top priority.

So where should we start?

The 4-part hygiene and disease prevention program...

1. Hand Hygiene
2. Personal Protective Equipment
3. Surface Disinfection
4. Touchpoint Elimination

Now let's break it down and make a plan.

The part you can play alongside your cleaning and environmental services team members is a big part of the solution to help us stay healthy, especially those who are most at risk such as the elderly, those with existing medical conditions and small children.

That's because your hygiene standards directly affect and influence how easily viruses like novel coronavirus (COVID-19) and influenza spread. But before going on we must mention WHO!?


The World Health Organisation (WHO

Before we get started it is important to ensure you are following all the latest instructions from the World Health Organisation and the Australian Government (including state governments and your local council).

The World Health Organisation is the global authority on these matters and it's usually who we turn to first for advice.

It's important to note that some state government health departments have given different advice to WHO in some cases during this Coronavirus outbreak. In every case so far we have recommended that our clients follow their local health department's advice and instructions.


An action plan

Here is a summary of an action plan that you can put into place immediately.

Please note that our focus is purely on helping our customers who are involved with facilities affected by the virus but not working around people who are known to have the virus (eg. at the Hospital or in quarantine).

This plan is aimed at the environmental control level of facilities that may have had an infected person or suspect victim in their facility. This plan is also good practice, especially during the flu season.


1. Hand Hygiene

If you haven't already, start following strict hand hygiene procedures including regular washing of hands and sanitising of hands.


2 free wall charts for you and your facility!

We have our 2 Free How To charts for this which follow the World Health Organisation (WHO) guidelines. Please print these (and laminate them if you like) and position them in your facility.



What do you need?

a. Touch-Free Hand Soap Dispensers

Touch-free automatic hand soap dispensers mean no one touches the dispenser or pushes a button to get soap. Installing touch-free dispensers often results in more people washing their hands because their concern about touching surfaces in a washroom that might be contaminated is eliminated.


b. Antibacterial Hand Soap Refills

At XO2 we recommend antibacterial hand soaps like XO2® High Five and XO2® Microwash. Our preference is always a sealed hand soap refill (manufactured in a production laboratory) for the best standard of hygiene.

Refillable or bulk-fill hand soap dispensers should be avoided. If the person refilling the bulk fill dispenser has a condition, by a simple cough or sneeze, the bulk hand soap can become contaminated. All the people that then use this dispenser can then be at risk.

For those of you who are using bulk fill dispensers and choose not to change please note that the reservoir should be emptied and disinfected before each refill.


c. Touch Free Hand Sanitiser Dispensers

Go for touch-free automatic hand sanitiser dispensers like XO2's 'The Bodyguard' to eliminate another risky touchpoint.

In addition to the washroom, hand sanitiser dispensers should also be positioned at the entrances and exits of your building. There may be several other positions inside your building where hand sanitiser dispensers can help improve hygiene and reduce contamination risks.


d. Hand Sanitiser Refills & Personal Hand Sanitiser Pump Packs

For hand sanitisers, we recommend XO2's iSanitise, iSanitise Zero, Foam Protect and Spray Protect. As always, touch-free solutions are highly recommended. It's a good idea to also have a personal hand sanitiser pump pack that is just for your own personal use.


e. Touch Free Paper Towel Dispenser & Refills

Drying your hands with a disposable single-use paper towel is the recommended way to complete a hygienic hand-washing process. And a touch-free hand towel dispenser is always best.

At critical times like now, we recommend removing all automatic hand dryers immediately. These devices are often touched which is a concern but the biggest issue with them is their negative impact on air quality. Yes, even the ones with HEPA filters! This accelerated movement of air spreads all the airborne particles everywhere and onto every surface. 

Poo particles (or toilet plume) travelling through the air that you can't see are scary. We don't need to help them out with hand dryers blowing these nasties around onto every surface in a public washroom.


2. Personal Protective Equipment (PPE)

Be diligent with your use of personal protective equipment (PPE). In a treatment or quarantine area please follow your health department's guidelines. At the very minimum, include these 2 measures in your hygiene and disease prevention program...

a. Disposable Gloves

Wear disposable powder-free nitrile gloves and replace them frequently.

b. Disposable Respirators/Face Masks

Wear a suitable respirator face mask and replace it frequently.

c. Stock Up On Personal Protective Equipment (PPE)

Please stock up on your personal protection equipment because when you really need it, it will be hard to find due to short supply and high demand. These are quite inexpensive items so plan ahead and have a little stockpile ready.


3. Surface & Touchpoint Disinfection

Be relentless and continuous in your cleaning of all the surfaces in your facility that come in contact with people.


How to choose a surface disinfectant that is effective against COVID-19 and influenza

Follow your local government health department and TGA (Therapeutic Goods Administration) advice. 

We recommend Disso® and Disso® Wipes. These products are both TGA Listed (AUST L 368170) high-performance hospital-grade disinfectant cleaners loaded with multiple quaternary ammonium compound (aka Benzalkonium Chloride) chains and proven to kill COVID-19. Disso® is made right here at our headquarters in Burleigh Heads, Queensland, Australia.

It's like Pine O Cleen on steroids and has passed TGA Hospital Grade Option B (dirty conditions) testing. It's ready to use and you can spray and leave it OR spray, scrub and rinse it, OR spray on and wipe off.

Disso® is also suitable for a surface that can't handle chlorine-based products, or if you can't or don't want to use chlorine-based products.


How to clean and disinfect surfaces? 

Time is the key. If you are using Disso® and/or Disso® Wipes and want to kill COVID, then the dwell time is an ultra-fast 3 minutes. For everything else we recommend applying the product and then leaving it on the surface for 10 minutes ensuring it makes contact with the entire surface to be sanitised before rinsing or wiping away.

Without dwell time to allow the cleaning chemical to work don't expect a surface to be hygienic.

Disposable alcohol wipes are a must

Another great option is IPA Surface Disinfectant Wipes (70% Isopropyl Alcohol). These are especially handy for quick sanitising of telephones, light switches, lift buttons, railings, countertops etc.

They are a little more expensive but handy because they're a disposable wipe impregnated with the sanitiser.


Stop using reusable cloths

At the best of times, reusable cleaning cloths harbour bacteria and all kinds of nasties.

That's why we recommend that you do not use reusable cleaning cloths for cleaning tasks when hygiene really matters!

You are best to use disposable options like the XO2® disposable dry wipes or paper towel options.

Wipe the surface and then bin the wipe!

You may have a wonderful colour-coded system for your cleaning but in a high-risk situation, disposable wiping solutions are hygienically far superior. If you absolutely have to use reusable cloths, then you will need to disinfect them and wash them before every re-use.


Have a procedure for vomit, blood, faeces and bodily fluid clean up

Cleaning up vomit and bodily fluids is a very high-risk task and is often a forgotten part of an infection prevention plan. Ensure you have the clean up items you need in close proximity to where spills might happen. That may mean that you will have several clean-up kits throughout your facility.

It's quite suitable in the case of a school or childcare centre to have a clean-up kit in each classroom.

a. PPE - Ensure you use adequate personal protection including disposable gloves, disposable mask and a disposable apron.

b. Make The Area Safe - Use signs and barricades to prevent access to the affected area.

c. Bio-Hazard Absorbent - Use Suck It Up specialist bio-hazard absorbent to contain and soak up the majority of the spill.

d. Use Disposable Clean-Up Items - A disposable scoop is very helpful for disposing of the used absorbent into an LDPE waste bag.

e. Clean The Surface - After all solid waste is removed and disposed of into a disposable LDPE waste bag, use Disso® Wipes or Disso®.

f. Final Clean - When the surface looks clean do an additional final clean of the area letting the sanitiser dwell on the surface before removing it. Wait for the surface to dry before re-opening to foot traffic. Dispose of all items used in the clean up then when finished wash and sanitise your hands.


4. Touchpoint Elimination

With every touchpoint in your facility that you remove, the risk of viruses like coronavirus (COVID-19) and influenza spreading reduces. This is often the forgotten part of a hygiene program.

The best way to start eliminating touch-points is to walk through your facility starting from the carpark writing down every possible thing that could be touched. Ask yourself, "Can we eliminate that touchpoint?". Put your ideas in order of risk and importance... then make the changes necessary.


Touchpoint elimination ideas for your facility

a. Install automatic doors wherever possible.

b. Install touch-free automatic washroom dispensers.

c. Install automatic and touch-free flushing on toilets and urinals.

d. Minimise self-serve refreshments. Coffee and water stations are very high risk.

e. Service and disinfect air conditioning systems very regularly. Air quality should be a high priority.

f. No handshake policy. During high-risk times coming up with a fun alternative greeting in the office is a good idea.

g. Change to touch-free automatic sanitary hygiene bins.

h. Install bins that don't need to be touched when you dispose of rubbish.

i. Install touch-free taps in washrooms.

j. Install touch-free light switches and sensor lights where possible.

k. Remove automatic hand dryers due to air quality issues.


We hope this information helps you. Above all, we hope and pray that you and your family stay safe and well.

If you need help we are here for you, just get in touch.

Have a great day!

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